At Sculpt Sets Body, we stand behind our performance-enhancing activewear as firmly as we stand behind your right to complete satisfaction. Just as our flatlock-seam leggings are designed for flawless movement, our returns process is crafted for seamless convenience.

Our Return Promise

We offer a 15-day return window from the date of delivery for unworn, unwashed items with original tags attached. Like our moisture-wicking fabrics that adapt to your needs, our policy adapts to ensure your complete satisfaction.

Note: For hygiene reasons, we cannot accept returns on sports bras and unitards unless they arrive defective or incorrect. These muscle-hugging essentials must remain in pristine condition for all our customers.

Simple 3-Step Return Process

  1. Initiate Your Return: Email our London customer service team at [email protected] within 15 days of receiving your order. Use our template below for fastest processing.
  2. Package Securely: Return items in their original packaging with all tags attached. Include your order number clearly on the package.
  3. Ship Back: Send your return to our London headquarters using a tracked service (return shipping costs are the customer’s responsibility):

    Sculpt Sets Body
    36 St James’s Place, London, GB EC6A 8SV

Return Request Template

Copy and paste this template into your email to [email protected]:

Subject: Return Request – Order #[Your Order Number] Dear Sculpt Sets Body Team, I would like to request a return/exchange for my recent order #[Your Order Number]. Details: – Item(s) for return: [Product Name, Size, Color] – Reason for return: [Please specify] – Preferred resolution: [Refund / Exchange for (specify alternative product)] I confirm the items are unworn, unwashed, and have all original tags attached. Kind regards, [Your Full Name] [Your Contact Number]

Refund Processing

Once we receive and inspect your return (typically within 3-5 business days):

  • Timing: Refunds are processed within 5 business days of approval
  • Method: Funds will be returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Notification: You’ll receive an email confirmation when your refund is issued

Please allow 7-10 business days for the refund to appear in your account, depending on your financial institution.

Exchange Policy

Prefer a different size or matching set? We’re happy to exchange:

  • Exchanges are subject to product availability
  • You’ll be responsible for any price differences
  • Shipping costs for the new item will be charged at standard rates

Damaged or Incorrect Items

If your sculpting leggings or matching sets arrive defective or incorrect, we’ll cover return shipping. Please include photos of the issue in your return request email.

For any questions about our returns policy, contact our London team at [email protected]. We respond within 72 hours with the same precision we put into our stitch construction.

Now that you’re protected by our performance-fabric guarantee, why not explore our latest collections designed to move with you?