At Sculpt Sets Body, we’re committed to delivering premium activewear to your doorstep with the same precision we put into our performance-enhancing designs. Just as our flatlock-seam leggings move flawlessly with your body, we strive to make your shipping and returns experience equally seamless.

Shipping Information

Order Processing

We carefully prepare each order within 1-2 business days of receiving your payment. You’ll receive a confirmation email with tracking information once your package ships.

Shipping Methods & Delivery Times

We offer two shipping options to suit your needs:

  • Standard Shipping (£12.95): Delivered via DHL or FedEx within 10-15 business days after dispatch
  • Free Shipping: Available on orders over £50, delivered via EMS within 15-25 business days after dispatch

Please note: We ship worldwide except to certain Asian countries and remote locations. Delivery times may vary depending on customs processing in your country.

Our Return Promise

We stand behind our sculpting activewear as firmly as we stand behind your right to complete satisfaction. Our returns process is designed with the same attention to detail as our muscle-hugging fabrics.

Return Policy Details

  • 15-day return window from the date of delivery
  • Items must be unworn, unwashed, and with original tags attached
  • Original packaging required for all returns

Hygiene Notice

For the protection of all our customers, we cannot accept returns on sports bras and unitards unless they arrive defective or incorrect. These intimate items must remain in pristine condition.

Simple 3-Step Return Process

1. Initiate Your Return

Email our London customer service team at [email protected] within 15 days of receiving your order. Use our template below for fastest processing:

Subject: Return Request – Order #[Your Order Number]

Email Body:
Dear Sculpt Sets Body Team,

I would like to request a return/exchange for my recent order #[Your Order Number].

Details:
– Item(s) for return: [Product Name, Size, Color]
– Reason for return: [Please specify]
– Preferred resolution: [Refund / Exchange for (specify alternative product)]

I confirm the items are unworn, unwashed, and have all original tags attached.

Kind regards,
[Your Full Name]
[Your Contact Number]

2. Package Securely

Return items in their original packaging with all tags attached. Clearly write your order number on the package.

3. Ship Back

Send your return to our London headquarters using a tracked service:

Sculpt Sets Body
36 St James’s Place,
London, GB EC6A 8SV

Return shipping costs are the customer’s responsibility, except for damaged or incorrect items.

Refund Processing

Once we receive and inspect your return (typically within 3-5 business days):

  • Timing: Refunds processed within 5 business days of approval
  • Method: Funds returned to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Notification: You’ll receive an email confirmation when your refund is issued

Please allow 7-10 business days for the refund to appear in your account, depending on your financial institution.

Exchange Policy

Prefer a different size or matching set? We’re happy to exchange:

  • Exchanges are subject to product availability
  • You’ll be responsible for any price differences
  • Shipping costs for the new item will be charged at standard rates

Damaged or Incorrect Items

If your sculpting leggings or matching sets arrive defective or incorrect, we’ll cover return shipping. Please include photos of the issue in your return request email.

For any questions about our shipping or returns policy, contact our London team at [email protected]. We respond within 72 hours with the same precision we put into our stitch construction.

Now that you’re protected by our performance-fabric guarantee, why not explore our latest collections designed to move with you?